Communication Interface Central Contact Point
As part of GUIDE, the Central Contact Point acts as an important communication interface when it comes to conflicts and misconduct. The independent Central Contact Point is available to provide advice to affected persons and their confidants and, if necessary, refers them to relevant contact persons. Counselling is confidential. The Central Contact Point can, at the request of the persons concerned, approach other university departments for further steps and to obtain a legal categorisation.
The Central Contact Point can be addressed in the event of work or study conflicts and violations of the Senate Guideline on Fair Conduct in the context of (sexual) harassment, bullying, stalking and discrimination (for example in the form of sexist, racist, antisemitic, anti-Muslim, ableist, trans- or queer-hostile actions or statements). The basis for our counselling is the subjective perception of the person seeking advice with regard to the discrimination they have experienced.
In order to deal professionally with work and study conflicts and misconduct, the Central Point of Contact supports the interlinking between all processing conflict counselling points at the university and optimises their cooperation.
The Central Contact Point is responsible for counselling, referrals to other contact points in the university support system and the follow-up of counselling processes. The Central Contact Point is also responsible for training all university members, supervision and exchange in peer-group formats, monitoring and the entire conceptual implementation of GUIDE procedures for dealing with conflicts and misconduct.
Central Contact Point
For counselling on conflicts, antidiscrimination and misconduct, as well as referrals within the university support system, please contact
Dr. Nele Awad-Poppendiek
phone: +49 6221 54-3922
E-Mail: nele.poppendiek@uni-heidelberg.de
Office hours: Tuesday to Thursday from 09:00 to 17:00
For referrals within the university support system, questions about GUIDE and monitoring, please contact
N.N.
phone:
E-Mail:
Office hours:
On mondays and fridays, please address urgent matters directly to the confidential contact persons in accordance with the State Higher Education Act (LHG).
